Meet the Team | Benchmark Loans Perth Mortgage Brokers
Benchmark Loans Team

Meet the People Behind Stress-Free Home Loans

We’re Perth-based mortgage brokers and support staff who obsess over lender policy, clean strategy, and calm execution. Whether you’re buying, building, refinancing, or investing—our job is to make the process feel simple.

Perth
Local Team
Fast
Clear Updates
Strategy
Not Sales

Clear options | Strong packaging | Smooth settlement

How We Work With You

Policy Match
Clean Submission
Plain English
Quick Turnaround

Search & Filter Our Team

Look up someone by name, or filter by what you need help with.

Meet the Team

Tap “View Profile” for a quick snapshot of how each person helps.

Daniel Carter

Daniel Carter

Principal Broker

Founder & Principal Broker. Calm strategy, strong packaging, and lender policy mastery.

Refinance Investor Policy
Book
Alex Mercer

Alex Mercer

Mortgage Broker

Fast pre-approvals, apartment policy fit, and straightforward advice—built for Perth’s pace.

First Home Refinance Apartments
Book
Sophie Nguyen

Sophie Nguyen

Construction Loan Specialist

Progress payment management, builder coordination, and construction finance that stays on schedule.

Construction Land + Build Process
Book
Marcus Reed

Marcus Reed

Investor & SMSF Specialist

Structure-first advice for investors. Clear servicing strategy and policy fit across lenders.

Investor SMSF Refinance
Book
Hannah Price

Hannah Price

Client Support

The person who keeps everything on track: documents, timelines, follow-ups, and updates.

Checklists Follow-ups Settlement
Message
Ben Walters

Ben Walters

Operations & Compliance

Behind-the-scenes quality control—so lenders say “yes” faster and with fewer questions.

QA Privacy Requirements
Message

Our Working Style

Simple rules that make the process smoother for clients (and lenders).

Strategy First

We start with your goals and timeline, then map the lender + structure that fits.

Looks like

  • Clear plan before paperwork
  • Trade-offs explained
  • “What could go wrong” covered

Clean Packaging

Lenders move faster when the story is clear and the documents are complete.

Looks like

  • Strong notes + rationale
  • Correct documents first time
  • Fewer “extra info” requests

Plain English

No jargon dumps. You’ll understand your options and why we recommended them.

Looks like

  • Simple pros/cons
  • Clear next steps
  • No pressure

Owned Outcomes

We coordinate the messy bits: valuations, discharges, builders, conveyancers.

Looks like

  • Regular updates
  • Escalation when needed
  • Smooth settlement

Note: Every lender and scenario is different. We’ll tailor recommendations based on policy, valuation outcomes, and your goals.

Meet-the-Team FAQs

Common questions before you book a call.

Who do I speak to first?

Start with the broker who matches your goal (first home, refinance, construction, investor). If you’re unsure, book a free review and we’ll match you to the right person internally.

Do you work evenings or Saturdays?

Yes—limited evening and Saturday slots are available depending on the broker. Use the form below and note your preferred time.

What should I bring to the first call?

Just your goal and rough numbers. After the call we’ll send a clean checklist (income + ID + liabilities) to keep things moving.

Want to speak with someone today?

Book a Free Consultation Message Us

Book a Chat With the Team

Tell us what you’re working on and we’ll get back to you within 24 hours to schedule a call with the right specialist.

Phone

08 9XXX XXXX

Mon–Fri 9am–5pm, Sat 9am–1pm

Email

hello@benchmarkloans.com.au

24hr response guarantee

Office

123 St Georges Terrace
Perth WA 6000

Free parking available

Your information is secure and confidential

By submitting, you agree to our Privacy Policy.

Scroll to Top